It felt like a miracle.

We got a FedEx delivery this week containing an offer from our mortgage company (Chase) and we are taking advantage of it. As a result, our interest rate and monthly payments will drop; our interest-only loan will now become a principle-paying 30-year fixed; and the best part, there are absolutely NO charges involved. No closing costs or fees.

The Chase employee said the bank was being pro-active, in an effort to keep their best customers secure in their home mortgages.

Kudos to Chase for helping their best customers. The company rep we talked to didn't know how many other people were being offered this deal, but they were getting 70-80% response rate because of the special delivery envelopes.

They are not publicizing their effort through press releases or anything, but I said it is a REAL good news story, especially when people have such a low opinion of large banks.

The rate they offered us is a bit higher than the market norm (5.15%), but still a good deal overall, especially because we tried to refinance earlier this year, but backed out, because the appraisal was so low, we couldn't get the loan without adding expensive mortgage insurance, which would have made our payments much higher — even though our credit rating couldn't be better.

This was an outstanding turn of events for our family, and for probably thousands of others. More banks should follow Chase's example.