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Bi-lingual Sweetheart to the Rescue at Gate A-4

Wandering around the airport terminal, after learning my flight had been detained four hours, I heard an announcement: "If anyone in the vicinity of Gate 4-A understands any Arabic, please come to the gate immediately." Gate 4-A was my own gate. I went there. An older woman in full traditional Palestinian embroidered dress, just like my grandma wore, was crumpled to the floor, wailing loudly. "Help," said the Flight Service Person. "We told her the flight was going to be late and she did this." In my halting Arabic, I was able to soothe her worried mind. Not only that, by the end of four hours, all the women at the gate were as one, bonded by the old woman sharing her cookies.

30 Pizzas Delivered to Passengers on Stranded Delta Flight

Bad weather in Atlanta forced a flight to end up on a tarmac for three hours after major delays, but the passengers had a great story to tell with some happy memories thanks to a compassionate Delta flight crew. Thirty pizzas were delivered to the stalled airplane in Knoxville -- both cheese and pepperoni -- to make the wait a little more bearable.