Workers' Happiness Rubs Off on Customers, Profits
In the past five years, the financial industry has taken a drubbing with plunging profits, allegations of improper behavior, and customer backlash against rising fees. But various sources list one bank as a best place to work, and its practices may provide a blueprint to other companies on how to keep workers engaged even during tough times. Umpqua Bank is known as the world's best bank.
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