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Workers' Happiness Rubs Off on Customers, Profits

Workers' Happiness Rubs Off on Customers, Profits
In the past five years, the financial industry has taken a drubbing with plunging profits, allegations of improper behavior, and customer backlash against rising fees. But various sources list one bank as a best place to work, and its practices may provide a blueprint to other companies on how to keep workers engaged even during tough times. Umpqua Bank is known as the world's best bank.

In the past five years, the financial industry has taken a drubbing with plunging profits, allegations of improper behavior, and customer backlash against rising fees.

But various sources list one bank as a best place to work, and its practices may provide a blueprint to other companies on how to keep workers engaged even during tough times.

Umpqua Bank is known as the "world's best bank".

(READ the story at HoumaToday.com)

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