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Barista Learns Sign Language To Make Deaf Customer Feel Welcome

Barista Learns Sign Language To Make Deaf Customer Feel Welcome
This sweet gesture should win the award for 'Best Customer Service of 2016'.

 

It wasn't just the coffee that perked up this customer's morning – it was the kindness shown to him by an employee who had only met him once before.

Ibby Piracha is one of the many regulars at the Starbucks in Leesburg, Virginia – he is also deaf.

Krystal Payne, a newly hired employee at the coffee shop, took his order just once before deciding that he deserved to feel more welcome at their store.

The next day, she gave him a note reading: "I've been learning ASL, just so you can have the same experience as everyone else."

The note is now framed in Ibby's home.

(WATCH the Steve Hartman CBS video above)

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