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It doesn't matter how expert you are and calming your child, sometimes they are simply inconsolable; and parallel to that fact is another that as much an expert as you may be at calming your child, every so often you meet a person who is a master.
That was the case for Mary-Ann Byrnes, 38, who was shopping at a Dollar Tree in Cedar Grove, New Jersey, when her two-year-old daughter, also named Mary-Ann, started to have a meltdown.
Fortunately for the Mary-Anns, they were in the presence of such a master—the cashier, who was recorded picking up the youngster and instantly calming her down with an invitation to scan the items together.
"I went to a Dollar Tree store about a town away with my daughter and mom to pick up some stuff for Christmas," Mary-Ann said. "My mom had a separate cart and was still shopping by the time we were in line and the store was pretty busy."
"My daughter is of that toddler age where she gets restless and she wants to be picked up all the time. So she started to cry and have a little meltdown, which was hard to manage with all my stuff that I was trying to pay for and not keep people waiting behind me," she explained.
The cashier Fatimah Leftwich noticed that Mary-Ann was struggling and kindly asked the toddler in her Terrible Twos if she wanted to help behind the counter.
The little Mary-Ann immediately said yes.
"She asked if it was cool for her to pick my daughter up and then helped her scan all of my items and even some of the people's items behind me!
"I saw a woman who had the ability to calm my daughter down with such a wonderful, trusting energy. It was amazing," said her mother.
A video shows Mary-Ann completely at ease in Fatimah's arms, scanning items whilst being encouraged by Fatimah telling her that "she's a fast learner."
Mary-Ann and Fatimah have kept in contact since the video was filmed and Fatimah has since been transferred to a Dollar Tree closer to her home.
WATCH the master work below…
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