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Even though dialing 911 is meant for emergencies, this police dispatcher did not hesitate to help a troubled youngster on the other end of the line.
This patient police dispatcher is being praised for having the sweetest reaction to a little boy who dialed 911 with a not-so-urgent problem.
Antonia Bundy works as a dispatcher for the Lafayette Police Department in Indiana. Though she is trained to respond to emergencies, she was surprised when she heard a little boy's voice on the other end of the line saying that he needed help because "he had a really bad day at school."
Without missing a beat, she asked the youngster why he had a bad day at school. He gloomily responded by saying that he simply had "a ton of homework."
Bundy then asked him whether he needed help with his homework. Upon explaining that he wasn't very good at mathematics, he asked her for help with a fractional problem.
Bundy patiently walked the boy through the problem until he managed to calculate the correct answer, and Bundy cheerfully praised him for his work.
"I'm sorry for calling you, but I really needed help," said the boy – but Bundy was quick to wave off his apologies and say "we are always here for you."
The police department later posted audio from the phone call to their Twitter feed where it has been shared hundreds of times. Though they discourage people from calling 911 with non-emergency situations, they praised Bundy for her compassionate response.
(LISTEN to the heartwarming audio below) – Photo by Lafayette Police Department
Our dispatchers never know what the next call might be.They train for many emergency situations, homework help is not one they plan for. We don't recommend 911 for homework help but this dispatcher helped a young boy out and brightened his day.@PoliceOne @apbweb @wlfi @WTHRcom pic.twitter.com/w3qCYfJP7O
— LafayetteINPolice (@LafayetteINPD) January 25, 2019
Our dispatchers never know what the next call might be.They train for many emergency situations, homework help is not one they plan for. We don't recommend 911 for homework help but this dispatcher helped a young boy out and brightened his day.@PoliceOne @apbweb @wlfi @WTHRcom pic.twitter.com/w3qCYfJP7O
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